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Stock Update - July 2021

An explainer for why a lathe, milling machine or other product is showing as temporarily out of stock

 

Introduction

If you wanted to know when a particular product will be back in stock, please don't hesitate to call us on 01428 682929 or via the contact form at warco.co.uk/contact

We've added some information below that goes into the background of current stock levels, so if you were wondering why some products are showing as out of stock, please read on. If you are interested in buying something that's out of stock at the moment, we would like to apologise for any inconvenience caused and to thank you for bearing with us.

The good news is that the vast majority of items that are currently sold out are either already shipped or well into production - so this is only a temporary situation and we are doing all we can to ensure absolutely all products will be restocked as soon as possible.

 

Demand

The key driver of current stock levels is that over the last year we have experienced unprecedented demand for our products. This has led to machines selling out very quickly, in some cases large volumes of a model selling out almost instantly. Often, we will have whole batches of machines pre-sold to customers who have placed a reservation before we are able to add any additional stock for general sale online.

A consequence of this is that if you were only looking at the online product page for an item that has temporarily sold out, it might seem as though it's been out of stock for longer than expected. What isn't shown is that in the meantime container loads may well have come and gone, orders fulfilled and large numbers of machines will have made their way to our customers.

At the same time, we have been keen to keep our prices as low as possible (you can also read more about the Warco approach to pricing below). We like keeping our prices low as it means our customers are happy, but this does have the impact of increasing demand even further. 

 

Supply

We have to work with lead times together with transit times that can be the best part of a year. While we are always ordering well ahead based on expected turnaround, it's not always possible to anticipate that far in advance periods of massive demand such as now.

We have been able to rectify this with production orders for hundreds of machines in place for a while now, but the nature of the system means sometimes there is a lag. We work very closely with our suppliers, and together we are doing all we can to speed up the process.

 

Short version

In summary it's a classic tale of increased demand and reduced supply that has unfortunately led to a perfect storm of being temporarily sold out of some products.

 

Solution

  • We have heavily invested in new products and for a number of months now we have had orders in place to meet the increased demand. Every week now we are receiving deliveries of a large volume of machinery and tools, so the good news is that things are being restocked all the time.
  • We have a system where you can place a pre-order for anything that is currently sold out, and when the product is restocked one will be automatically reserved for you. There's no obligation and nothing to pay until your order is ready to be sent. We simply contact you when the product is back in stock. Many of our customers take advantage of this service. To reserve anything you can simply give us a call or send an email with the details.
  • Alternatively, on the product page of sold out items you will find a box where you can enter your email and select 'Notify me when available'. By doing this, you will be emailed the moment something is restocked. Please note that some batches of machines can be pre-sold which means that there is no stock leftover to add online - to overcome this we recommend the pre-order system first to be sure of guaranteeing your place in the queue.

 

Pricing

We have always been firm believers in pricing our products as reasonably as possible. As part of this same approach, we haven't taken a penny of any Covid-19 government scheme or subsidy such as furlough.

This means you can rest assured you will never overpay for anything you buy from us. We pride ourselves on being always transparent with our prices, and everything you see on warco.co.uk includes VAT. In addition, for all new machines weighing less than 500kg - which is most of them - there is no extra charge for UK mainland delivery. At Warco there are no hidden costs, what you see is what you pay. 

As we've seen, a side effect of this genuine pricing is that our machines can sell out very quickly.

 

Finding out when a product will be back in stock

If you have a question about estimated lead times for any machine currently out of stock you're most welcome contact us by

  • Email purchasing@warco.co.uk
  • Phone 01428 682929 

A quick way to be notified precisely when machines are back in stock is to visit the product page of the item you are interested in, then simply enter your email address in the available box to receive notification the moment it is restocked.

We are always keen to do all we can for our customers, so if you have any other questions, please do contact us.

Thanks again for bearing with us.

Warco

 


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