Delivery Times Update - September 2020

We are currently processing a large volume of orders due to high levels of demand.
Because of this, our normal delivery times (as referenced below) are temporarily extended.
We would like to take this opportunity to apologise for any inconvenience caused.
We are aiming to return to our regular schedule as soon as we can.
In the meantime thanks very much for your patience.

Delivery Prices

* Postage and packaging within mainland UK is free for orders over £30 for the majority of orders, with the following exceptions:

• Machinery weighing 500kg or more - delivery price varies according to size, weight and location; subject to quote.

• Spare parts - minimum delivery charge is £4.50.

• Stands or trays ordered without a machine - delivery price is £50. (No extra charge if delivered at the same time as a machine.)

• Used machinery - delivery price varies according to size, weight and location.

For all other orders costing £30 or more - UK mainland delivery is free of charge.

For orders under £30 - UK mainland delivery is £3.99.

Delivery Times

We always aim to despatch orders as soon as possible - for more details see the sections below.

If you have any questions about delivery for an order already placed, you can send us a message for an update here (Select 'Delivery' as the title of your message).

Alternatively, you can call our despatch department on 01428 682929 ext. 202.

Tooling Delivery

Small tooling (non-machinery) orders are packed and despatched within 1-2 working days, and will usually arrive within within 2-5 working days for UK mainland customers from receipt of payment, subject to stock.

Couriers used for this type of UK delivery:

• DHL (for most tooling courier deliveries)
• UK Mail (for other tooling courier deliveries including all orders with liquids eg cutting oil)
• Royal Mail (for small parcels)

Delivery times might vary if it's a public holiday or if we are either attending or hosting an exhibition - in the busy period of the week before or after an event, there might be a delay in our usual despatch schedule.

Machinery Delivery by Carrier

For small to medium sized machines, the standard delivery price included is for delivery by carrier.

We aim to deliver machines sent by carrier within 5-10 working days of receiving payment for UK mainland customers, subject to stock. (Delivery time might vary if it's a public holiday or if we are attending / hosting an exhibition.) 

Next day services are available whatever the size of your order - feel free to contact us for prices and availability.

Carrier delivery is by appointment. Once we process and despatch your order, the carrier will normally contact you to arrange a suitable delivery date. This means you will have notice before delivery takes place as well as a choice of convenient delivery day.

Installation of optional equipment such as DRO or power feeds will require additional workshop time, which will lengthen the delivery time depending on our engineers' current schedule.

Carrier delivery process

• Heavier items of equipment delivered by carrier will arrive on a pallet.
• A tail lift vehicle is used for off loading.
• The delivery vehicle is usually a 7.5 ton truck. (For reference, this roughly the same size as a bin lorry.)
• A pallet truck is used to move the machine from the off loading point to as close as possible to the final location.
• A flat, smooth surface is essential for the pallet truck to traverse safely.
• Machines ordered with a stand are not mounted to the stand for delivery to ensure safe transit. This is due to the top heavy nature of the equipment.
• For carrier deliveries, please note that the driver does not use lifting equipment or undertake installation. For these deliveries, where it applies, lifting the machine onto a stand or bench is the customer's responsibility. 
• We recommend using an engine hoist for lifting a machine. These can be hired locally for a low cost.
• If you need lifting guidance, you can find a summary of how to lift a lathe or milling machine on the FAQ page.

Machinery Delivery by Warco Specialist Transport

Warco specialist transport is available for delivery and placing equipment into the workshop.

For larger machines (such as the WM20 mill or GH1322 lathe) we would usually use our own transport.

We're always happy to quote for delivery using our own transport if required. We would ask for a site questionnaire to be completed and then be pleased to submit a quotation.

Delivery times for these orders will vary according to our current schedules - please contact us for more details.

Worldwide Delivery

We can ship our products anywhere in the world. If you're located outside of mainland UK, you can contact us and we'll be happy to give you a delivery price to your location for the items you would like to buy.

We export large items such as lathes or mills worldwide by sea or air freight. Quotations are available based on FOB or C & F. EU deliveries are made by road transport.

UK VAT applies to EU customers unless you are VAT registered. All other destinations are free of UK VAT.

Questions & Contact

If you any other delivery questions, have an enquiry about an order already placed or if you would like an overseas shipping quote, you can call our despatch department directly on 01428 682929 ext. 202 or you can send us a message here.